ZoomInfo Privacy Litigation

ZoomInfo Privacy Litigation

Wysocki et al v. ZoomInfo Technologies Inc et al, No. 3:22-CV-05453 (W.D. Wash.)

Lowey Dannenberg, P.C. announces the filing of a consumer class action lawsuit in the USDC – W.D. WA against ZoomInfo Technologies, Inc. and certain of its subsidiaries (“ZoomInfo” or the “Company”). The lawsuit alleges that ZoomInfo violated constitutional, statutory and common law privacy rights under the federal and state laws of Plaintiffs and Class Members.

ZoomInfo Technologies (“ZoomInfo” or the “Company”) is a publicly listed company headquartered in Vancouver, Washington. ZoomInfo is a subscription-based software company that sells access to its database of information about businesspeople and companies to sales, marketing and recruiting professionals. ZoomInfo’s business model is based on ZoomInfo’s collection of data and information about individuals and entities, including their names, contact information, job titles, employment history, business affiliations, job functions and job responsibilities, and even private information such as cell phone numbers, education, private email addresses, and personal social media URLs. ZoomInfo obtains this information from various sources, including public websites, individuals’ incoming and outgoing emails.

Users interested in ZoomInfo’s database can subscribe to its services either by a paid subscription or by subscribing to its free service— the Community Edition Program. To subscribe to either of the subscriptions, the users must agree to ZoomInfo’s Terms of Use and Privacy Policy. ZoomInfo’s express and implied representations governing ZoomInfo’s subscriptions guarantee that ZoomInfo will not view, read, or otherwise inspect the contents of users’ email communications and only extract “business information” like business contacts and company names from users’ email by selectively focusing on address books, email headers, and email signatures.

The Complaint alleges that contrary to ZoomInfo’s express representations and unbeknownst to users, ZoomInfo reviews and browses through the entirety of the email correspondence of its users. On June 21, 2022, a class action lawsuit was filed against ZoomInfo alleging, among other things, that ZoomInfo (i) unlawfully and intentionally intercepted, accessed, viewed, read, and/or scanned individuals’ personal information contained within their electronic communications without knowledge or consent, (ii) subsequently unauthorizedly used, disclosed, disseminated, and/or sold those electronic communications to third parties including marketers, recruiters, and advertisers; and (iii) engaged in false and deceptive representations that ZoomInfo does not access, view, read, or scan personal information contained in users’ electronic communications.

A copy of the complaint can be viewed here. Wysocki et al v. ZoomInfo et al (2nd Amended Comp.)

If you wish to know more about this investigation or the lawsuit, please contact our attorneys at (914) 733-7256 or via email at afarah@lowey.com or rgupta@lowey.com.