Teladoc provides virtual healthcare services in the U.S. and internationally through Business-to-Business and Direct-to-Consumer (“D2C”) distribution channels. The Company offers its customers various virtual products and services addressing, among other medical issues, mental health through its BetterHelp D2C product, and chronic conditions.
Teladoc touts itself as “the first and only company to provide a comprehensive and integrated whole person virtual healthcare solution that both provides and enables care for a full spectrum of clinical conditions[.]” Despite recent market concerns over new entrants to the telehealth field, such Amazon.com, Inc. and Walmart Inc., the Company has continued to assure investors of the Company’s dominant market position in the industry.
In fact, as recently as February 2022, Teladoc forecasted full year (“FY”) 2022 revenue of $2.55 – $2.65 billion, as well as adjusted earnings before interest, taxes, depreciation, and amortization (“EBITDA”) of $330 – $355 million, on anticipated continued growth through its competitive advantages.
The complaint alleges that, throughout the Class Period, Defendants made materially false and misleading statements regarding the Company’s business, operations, and prospects. Specifically, Defendants made false and/or misleading statements and/or failed to disclose that:
- increased competition, among other factors, was negatively impacting Teladoc’s BetterHelp and chronic care businesses;
- accordingly, the growth of those businesses was less sustainable than Defendants had led investors to believe;
- as a result, Teladoc’s revenue and adjusted EBITDA projections for FY 2022 were unrealistic;
- as a result of all the foregoing, Teladoc would be forced to recognize a significant non-cash goodwill impairment charge; and
- as a result, the Company’s public statements were materially false and misleading at all relevant times.
On April 27, 2022, Teladoc announced its first quarter (“Q1”) 2022 financial results, including revenue of $565.4 million, which missed consensus estimates by $3.23 million, and “[n]et loss per share of $41.58, primarily driven by [a] non-cash goodwill impairment charge of $6.6 billion or $41.11 per share[.]” Additionally, the Company revised its FY 2022 revenue guidance to $2.4 – $2.5 billion and adjusted EBITDA guidance to $240 – $265 million “to reflect dynamics we are currently experiencing in the [D2C] mental health and chronic condition markets.” On a conference call with investors and analysts that day to discuss Teladoc’s Q1 2022 results, Defendants largely attributed the Company’s poor performance, revised FY 2022 guidance, and $6.6 billion non-cash goodwill impairment charge to increased competition in its BetterHelp and chronic care businesses.
On this news, Teladoc’s stock price fell $22.48 per share, or 40.15%, to close at $33.51 per share on April 28, 2022.